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As indicated in the recent communication you received, your account (rajagopal83m@hotmail.com) is scheduled for upgrade within the next few months. Although we would like to be able to upgrade you now, we are unfortunately unable to do so. With over 200 million customers worldwide, this upgrade is taking some time. We do apologize that we have not been able to upgrade you at this point in time as we continue to work on the storage rollout.
MSN remains committed to ensuring all customers worldwide are increasingly satisfied with Hotmail, as it is the world's most popular free Web-based e-mail service. Upgrading storage is just one feature we are working on to improve the service. Additional features have included providing all free customers worldwide with free anti-virus scanning and cleaning protection, and adding free access to MSN Calendar.
You are valuable at MSN and we look forward to providing you with consistent and effective service. If you have any inquiries, please do not hesitate to write back.
Sincerely,
Rachel V.
MSN Hotmail Technical Support
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